📂 Accessing Mailing Lists
Navigate to the Engagement section in your Tourismo dashboard.
Click on Mailing Lists to view pre-generated lists included in your account.
🧾 Default Mailing Lists
Tourismo comes with several default mailing lists:
App Users: All users who have downloaded the app and have not opted out of receiving communication. (ideal for push notifications)
Administrators: Admin-level users in your organization.
Collaborators: Contributors with access to specific parts of your platform.
Main List: A general-purpose list for any users you manually add. (ideal for email communications
✅ Note: You can also create custom lists to further segment your audience as needed.
✍️ Customizing Mailing Lists
When editing or creating a mailing list, you can:
Name the list
Add a description
Customize these optional messages:
Unsubscribe Email
Thank You for Subscribing Email
Subscription Confirmation Email
If you don't customize these, Tourismo will use generic default templates.
👥 Managing Subscribers
Under the Subscribers tab for any list, you can:
Manually add or delete subscribers
Upload a CSV (e.g., export from MailChimp or other platforms)
Add to an existing list or create a new one from your imported data
📨 Creating and Sending Communications
Go to the Communications tab within a list.
Click Create Communication to start a new message.
Fill out:
Name (internal)
Subject (for recipients)
Message Body
✉️ Choose Your Channel:
Push Notification: Sent to users via the mobile app (should only be used with the App Users list or a segment of)
Email: Sent to inboxes (ideal for all other mailing lists)
Both: Sends through both channels (note potential display differences for images/links)
⚠️ Compatibility Note: Some content like images or links may behave differently in emails vs. push notifications.
🔗 Link to In-App Content (Push Notifications Only)
You can direct users to:
Events
Challenges
Other specific sections in your app
👤 Assigning Owners and Testing
Set the Owner of the communication (default is the creator).
Send test emails or push notifications to yourself before sending to your list.
🕓 Scheduling
Send immediately, or
Schedule to send later
You can also delete a draft communication at any time.
🌐 Embedding Sign-Up Forms
Every mailing list includes an embed code that generates a subscription form.
Place this embed code on your website
Allows users to sign themselves up for the mailing list (e.g., newsletter, event updates, etc.)
Each mailing list has its own unique embed code
✅ Summary
Tourismo’s mailing lists help you:
Segment your users
Customize messaging
Manage subscriptions easily
Deliver timely communication via email and push notifications
Grow your lists with embeddable forms