📍 Step 1: Access the Challenges Section
Go to Engagement in your Tourismo dashboard.
Select Challenges.
Click New Challenge.
📝 Step 2: Basic Challenge Setup
Name your challenge (e.g., Basic Check-In Challenge).
Type: Leave as Unique Task for now.
Status: Set to Draft while building.
Click Save to create your challenge shell.
📄 Step 3: Fill in Basic Details
Under Basic Setup:
Add a Short Description and Full Description.
Set Start Date and End Date (optional for limited-time challenges).
Once finalized:
Change status to Active.
(Optional) Feature the challenge so it appears at the top of the mobile app.
🧩 Step 4: Add Tasks
Go to the Tasks & Rewards tab.
Click the ➕ button to add your first task.
Link a Record:
For a check-in at a specific place, choose Listings.
Type: Select Check-In Task.
Choose the desired listing.
Status: Set to Active (or keep hidden until ready).
Assign Completion Points (e.g., 100 points).
Enforce Geolocation:
Ensures check-ins occur within a geofenced area for that listing.
📍 Step 5: Set Up Geofencing (Required for Check-In Tasks)
Go to Content > Listings.
Select your listing.
In Location & Map:
Click Boundary Area.
Draw a shape (square, rectangle, or custom) around the location.
Add a buffer for GPS margin of error.
Click Save.
⚠️ Important: Without a geofence, check-in tasks will not work.
🔁 Step 6: Add More Tasks
Repeat the steps above to create multiple check-in tasks for different listings.
You can also target:
Events
Itineraries or Stops
Platform (general check-in not tied to specific content)
🎁 Step 7: Add Rewards (Optional but Recommended)
Rewards offer an extra incentive in addition to points.
Click Add Reward.
Name your reward (e.g., Completed Challenge).
Reward Types:
Points (bonus points added to task points)
URL Link (to a website, video, or extra content)
Badge (displayed in the mobile app)
Example: Award 300 points for completing all tasks.
Set Criteria:
Require completion of all tasks or specific tasks.
Use multiple rewards to create reward milestones.
First check-in, fifth check-in, etc.
Upload a Badge Image and write a Description.
Click Save.
🔄 Step 8: Task Rules & Repeat Options
Under Unique Task settings:
Allow tasks to be repeatable (e.g., check in once per day).
Combine with reward criteria (e.g., 5 check-ins anywhere earns a reward).
🖼 Step 9: Add Media
Upload a Challenge Image and create a Media Carousel.
Helps visually promote the challenge in the app.
👥 Step 10: Track Participants & Reports
Participants: Shows anyone who has completed at least one task in the challenge.
You can send targeted communications to participants (see our Mailing List & Communications guide).
Reports & Activity Log: Track user engagement once the challenge is active.
✅ Example Recap
Challenge: Check in at 2 listings.
Tasks:
2 Check-In Tasks (100 points each)
Reward:
Badge + 300 bonus points for completing all tasks